Novon Retail Company Terms and Conditions

1. All goods sold to the customer are payable in cash on delivery, unless other credit facilities have been agreed to in writing between the customer and Novon Retail Company (RF) (Pty) Ltd (“Novon” or “the Company”).

2. The return of goods for credit will be on condition that the goods are returned in the same condition as sold to the customer within 10 (ten) days of delivery and in each case conditional upon that all transport costs will be for the account of the customer. Goods will only be capable of being returned after 10 (ten) days with prior written agreement.  A handling fee of 7.5% is payable on all goods returned for credit.

3. It is a condition of delivery that the customer’s liability for payment of the goods comes into being upon signing of Novon’s delivery note. The signature of any employee or person posing as the customer’s representative on the delivery note will be accepted as representation and confirmation that such person is a duly authorised representative of the customer.  If payment is not made in accordance with the agreement, the customer will be liable to pay interest in respect of any outstanding amounts, from the date that such amount became payable at an interest rate of 2% plus prime.  In addition to the latter, administration costs, attorneys’ costs and other appropriate costs may be charged by Novon.

4. The customer shall not be entitled to withhold payment of Novon’s account for any reason whatsoever and shall not be entitled to raise or institute any counterclaim against Novon in reduction of or as an offset against Novon’s account. No set off shall apply.

5. Should the customer fail and/or omit to object to the correctness or accuracy of an invoice or statement of Novon within 7 (seven) days from the date thereof, whichever is issued first, it will be deemed that the customer has accepted the correctness or accuracy of the invoice or statement and that the customer waives and abandons any right to dispute same.

6. The signature of the customer or his representative on the delivery note will serve as proof that the product that was delivered was received in good condition, meets the specifications and that it is the correct quantity, as well as the specific product that the customer ordered and that the price is correct.

7. By signing this document, any representative of the customer confirms that he/she has been provided with a copy of the terms and conditions of Novon, that he/she is familiar with such terms and conditions and that he/she has been duly authorised by the customer to accept the product on the customer’s behalf, subject to such terms and conditions, to which the representative shall be bound.

8. The customer acknowledges and accepts that Novon is the distributor of the product delivered to the customer and as such cannot guarantee its content or specification or directions for use as per the label/s attached thereto and/or leaflets and will therefore not be liable for any (alleged) damages that may be suffered by the customer.

9. The customer undertakes to study the label of the product and leaflet of Novon and familiarise him/herself with the terms and conditions of the product BEFORE the product is used and will strictly adhere to such terms and conditions. The customer remains responsible for the correct and responsible application of the product in accordance with the specifications prescribed by the registration holder.

All products delivered remains the property of Novon Retail Company (RF) (Pty) Ltd until full payment is received.

Novon Retail Company Termes en Voorwaardes

1. Alle goedere verkoop aan die kliënt is kontant betaalbaar met aflewering, tensy ander kredietfasiliteite skriftelik ooreengekom word tussen die kliënt en die Novon Retail Company (RF) (Edms) Bpk (“Novon” of “die Maatskappy”).

2. Terugneem van goedere vir krediet is op voorwaarde dat die goedere binne 10 (tien) dae na aflewering in dieselfde toestand as met verkoop is en in elke geval onderhewig is daaraan dat alle vervoerkoste vir die rekening van die kliënt sal Goedere sal slegs teruggeneem word na 10 (tien) dae indien vooraf skriftelik so ooreengekom. ‘n Hanteringsfooi van 7.5% is betaalbaar op alle goedere teruggeneem vir krediet.

3. Dit is ‘n voorwaarde van lewering dat die kliënt se aanspreeklikheid vir die betaling van die goedere by die ondertekening van Novon se afleweringsnota tot stand Enige werknemer of persoon wat homself voordoen as gevolmagtigde van die kliënt, se handtekening op die afleweringsnota sal aanvaar word as bevestiging dat die persoon ’n gevolmagtigde verteenwoordiger is van die kliënt. lndien betaling nie volgens ooreenkoms geskied nie sal die kliënt aanspreeklik wees vir die betaling van rente ten aansien van sodanige uitstaande bedrae, vanaf datum wat sodanige bedrae betaalbaar is, teen ’n rentekoers van prima plus 2%. Addisioneel tot laasgenoemde kan administrasie kostes, prokureurs kostes en ander toepaslike kostes gehef word.

4. Die kliënt sal nie geregtig wees om betaling van Novon se rekening om enige rede te weerhou nie en sal nie geregtig wees om enige teeneis wat die kliënt teen Novon mag hê in verrekening te bring teen Novon se rekening nie. Geen verrekening is van toepassing nie.

5. lndien die kliënt nie binne 7 (sewe) dae vanaf datum van ’n faktuur of rekeningstaat, wat ook al eerste gelewer word, beswaar maak teen die korrektheid daarvan nie, sal dit geag word dat die kliënt die korrektheid van die staat aanvaar en afstand doen van enige sodanige reg om beswaar te maak.

6. Die handtekening van die kliënt of sy gevolmagtigde op die afleweringsnota, sal as bewys dien dat die produk wat afgelaai is in goeie toestand ontvang is, aan die spesifikasies voldoen en dat dit die korrekte hoeveelheid is, asook die spesifieke produk is wat die kliënt bestel het en dat die prys korrek is.

7. Deur hierdie dokument te onderteken, bevestig enige verteenwoordiger van die kliënt dat hy/sy voorsien is van ’n afskrif van die termes en voorwaardes van Novon, dat hy/sy vertroud is daarmee en dat hy/sy deur die kliënt gemagtig is om die produk names die kliënt te aanvaar onderhewig aan sodanige termes en voorwaardes waaraan die verteenwoordiger gebonde sal wees.

8. Die kliënt aanvaar dat Novon die verspreider is van die produk wat aan die kliënt gelewer word en as sulks nie die inhoud of spesifikasie daarvan of gebruiksaanwysings soos op die aangehegte etiket kan waarborg nie, en sal dus nie aanspreeklik wees vir enige vermeende skade wat deur die kliënt gely word nie.

9. Die kliënt onderneem om die etiket en pamflet van Novon se produk te bestudeer en homself te vergewis van die voorwaardes en bepalings van die produk ALVORENS die produk gebruik word en die bepalings en voorwaardes streng sal nakom. Die kliënt bly verantwoordelik vir die korrekte en verantwoordelike toediening van die produk, dienooreenkomstig die spesifikasies deur die registrasiehouer voorgeskryf.

Alle produkte gelewer bly die eiendom van Novon Retail Company (RF) (Edms) Bpk tot volle betaling ontvang is.